How to Become a Member of the Loyalty Program in 1win
Registered Ghanaian users do not need to take any additional steps to participate in the 1win loyalty program. However, if you have not yet created an account and are just going to participate in the loyalty program, then you need to take a few simple steps. Follow these instructions:
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1
Open the official mobile application or the 1win website.
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2
Click on the green area that says “Register” in the upper-right corner of the screen.
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3
Create a personal account by choosing a method convenient for you and indicating all the requested data.
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4
Make the top-up in Ghana Cedis using the payment method that is convenient for you.
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5
Start using the website’s services, play, and accumulate 1win coins. From time to time, you can check your balance on the right side of the top menu.
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6
Once you have 1,000 coins or more, exchange them for funds.
Loyalty Program Rules for Ghanaian Gamblers
Ghanaian users must follow certain rules outlined by the loyalty program. They include the following:
- The lowest sum of 1win coins required for exchange is 1,000;
- You cannot earn coins in all games available in the 1win game collection. Today the games Anubis Plinko, Speed & Cash, and Lucky Loot do not earn coins. Additionally, you also cannot earn them in e-roulette, blackjack, and live dealer games. You can see the current list of games in the corresponding Rules tab on the official website;
- Note that rules may change at any time without any notice;
- If you sell or return a bet you made on sports, you will not receive 1win coins;
- Every user who places bets or plays casino games on the website becomes a member of the 1win loyalty program automatically. This means that you do not need to register or take any other additional steps to participate in the program.
If you wish to cancel your participation in the program, please contact support agents through live chat, email, or social media and notify them of this.

1win Coins Exchange Rules and Guidelines
For every 230 Ghana cedis you use, you will receive 1 coin. The exchange can be made as soon as 1,000 1win coins are accumulated in your account, which is equal to 115 GHS. Take a look at how you can exchange coins for real cash:
- Open the 1win website or 1win mobile app and log into your account.
- Click on the icon with a little person on the right side of the top menu. A drop-down menu will open.
- Discover the “1win Coin” tab and click on it. A window will open, and you will see your coin balance.
- If you have already accumulated at least 1,000, find the green “Exchange” button at the bottom of the window and click on it.
- Enter how many coins you want to exchange, and click on the Exchange area.

FAQ
Is it possible to collect coins in the loyalty program and activate bonuses at the same time?
Yes, you can participate in any promotion and earn coins at the same time. However, do not forget that you cannot activate 2 bonuses at once.
Why am I not receiving 1win coins?
Check whether you comply with the conditions: whether you are playing games that don’t earn coins or your bets were sold or returned. If all conditions are met, then contact customer care service using any method convenient for you.
Can I exchange more than 1,000 coins at once?
Yes, once you have accumulated 1,000 1win coins, you can exchange any amount for real cash.